Your journey matters to us. Whether you have questions about our products or need guidance on your fertility journey, our caring team is here to support you.
Contact us
Monday - Friday
9am - 5pm GMT
Email:
support@tilyblooms.comWe understand that trying to conceive can feel overwhelming and sometimes isolating. Here are some resources to get you started on your journey.
Support
While your fertility journey is unique, experts recommend trying for 3-6 cycles when using at-home insemination. If you need guidance about our products or have questions about using them, we're here to help via email or the contact form above.
For medical advice or specific fertility concerns, we always recommend consulting with your healthcare provider. Our role is to support you with quality products and clear instructions for their use.
Returns
We offer a 30-day return policy for unopened products. We understand circumstances change, and we're here to help make the process simple.
Get quick answers to our most frequently asked questions.
For your safety and best results, our syringes are single-use only. The sterile seal and optimal performance can't be guaranteed after first use.
Fertility experts recommend trying for 3-6 cycles. Remember, conception can take time even under optimal conditions. If you haven't conceived after six cycles, we recommend consulting with your healthcare provider.
For best results, use during your fertile window. Track your ovulation using the tests included in our full kit.
Yes! Our syringes are compatible with both fresh and thawed cryogenically frozen sperm.
For optimal results, we recommend inseminating within 15 minutes of collection, though sperm can remain viable for up to an hour in the collection cup.
Our products are designed for everyone seeking to conceive through insemination, including single parents by choice, LGBTQ+ couples, heterosexual couples facing fertility challenges, and those seeking alternatives to traditional conception methods.
No - our products arrive ready to use. Do not wash before use as water can damage sperm.