Terms & Conditions - Tily Blooms

Last updated: Feb 27, 2025

1. Introduction

These Terms & Conditions (“Terms”) govern your use of the Tily Blooms Ltd website and services. By accessing our website or placing an order, you agree to these Terms. Please read them carefully.

2. Definitions

“Company,” “we,” “our,” or “us” refers to Tily Blooms Ltd
“Website” refers to tilyblooms.com and related domains
“Products” refers to all items sold by Tily Blooms Ltd
“Customer,” “you,” or “your” refers to the person or entity purchasing or using our products
“Order” refers to a purchase request submitted through our website
“Terms” refers to these Terms & Conditions

3. Company Information

Tily Blooms Ltd

Company Number: SC722172
Registered Office:
Tily Blooms Ltd C/O
Bonnyrigg Business Park
3 Sherwood Ind Est
Bonnyrigg, Midlothian
EH19 3LW
Email: Contact Us

4. Products and Services

4.1 Product Description

All products are described accurately on our website
Images are illustrative; actual products may vary slightly
All prices are in GBP and include VAT where applicable

4.2 Product Availability

Products are subject to availability
We reserve the right to limit purchase quantities
We may discontinue products without notice
Stock indicators are approximate

4.3 Digital Products

Non-refundable upon delivery
Single user license only
No transfer of intellectual property rights
Access may be revoked for Terms violation

5. Ordering Process

5.1 Order Placement

Must be 18 or older to place orders
Orders subject to acceptance
We may refuse or cancel orders at our discretion
Confirmation email does not constitute acceptance

5.2 Pricing and Payment

Prices may change without notice
Payment processed through secure third-party providers
Full payment required before dispatch
Orders processed in GBP

5.3 Order Fulfillment

Physical products fulfilled by Amazon UK
Delivery times are estimates only
Risk passes to customer upon delivery
Digital products delivered electronically

6. Customer Obligations

You agree to:

Provide accurate information
Maintain account security
Use products as intended
Comply with all applicable laws
Not misuse our website or services

7. Intellectual Property

7.1 Ownership

All content copyright of Tily Blooms Ltd
Trademarks and logos protected
No license granted through purchase

7.2 Restrictions

No copying or reproduction
No commercial use without permission
No modification or derivative works
No scraping or data mining

8. Privacy and Data Protection

8.1 Data Usage

Subject to Privacy Policy
GDPR compliant
Data processed securely
Third-party sharing as required

8.2 Marketing Communications

Opt-in required
Unsubscribe available
Preferences manageable online

9. Warranty and Liability

9.1 Product Warranty

Products fit for intended purpose
Meets UK consumer law requirements
No additional warranties given
Digital products provided “as is”

9.2 Limitation of Liability

Liability limited to purchase price
No liability for consequential losses
Force majeure exceptions apply
Consumer rights unaffected

10. Returns and Refunds

10.1 Physical Products

30-day return window
Must be unused and in original packaging
Returns processed through Amazon UK
Shipping costs non-refundable

10.2 Digital Products

Non-refundable
No cooling-off period
Technical support provided
Replacement for access issues

11. Dispute Resolution

11.1 Governing Law

Terms governed by UK law
Courts of England and Wales
Consumer rights protected
Alternative dispute resolution available

11.2 Complaint Process

Contact customer service first
Written complaints acknowledged within 5 days
Resolution attempt within 28 days
External mediation if required

12. Website Use

12.1 Access

Personal, non-commercial use only
Account required for purchases
Access may be restricted
No guaranteed availability

12.2 Security

No harmful code or attacks
No unauthorised access attempts
Account sharing prohibited
Report security issues promptly

13. Special Orders

13.1 Custom Products

Non-refundable
Specifications must be clear
Additional terms may apply
Delivery times vary

13.2 Bulk Orders

Subject to availability
Special pricing may apply
Separate agreements required
Different delivery terms

14. Changes to Terms

Terms updated periodically
Notice posted on website
Continued use implies acceptance
Previous versions archived

15. Severability

Invalid terms severable
Remainder continues in force
Interpretation in original intent
Court jurisdiction applies

16. Force Majeure

We are not liable for:

Natural disasters
Government actions
System failures
Other events beyond control

17. Contact Information

For all inquiries:

Email: Contact Us
Tily Blooms Ltd C/O
Bonnyrigg Business Park
3 Sherwood Ind Est
Bonnyrigg
Midlothian
EH19 3LW
Response within 2 business days

18. Entire Agreement

Terms constitute complete agreement
Supersedes prior agreements
No oral modifications
Written changes only

These Terms & Conditions were last updated on Feb 27, 2025, and are subject to change without notice. The latest version will always be available on our website.

Disclaimer and important information

(1) Informational purposes only

The content and any information or materials provided on this website are intended for informational purposes only and do not constitute medical or any other form of professional advice or regulated services. They are not a substitute for professional medical advice, diagnosis, or treatment.

(2) Seek medical advice

If you have any questions regarding a known or suspected medical condition, treatment, fertility, or health-related concern, you should seek the advice of your physician or another qualified healthcare professional. Do not disregard professional medical advice or delay seeking it based on information obtained from this website or our products.

(3) Product use and storage
Our kit must be used and stored in accordance with its instructions and guidelines and, if applicable, any advice from a qualified healthcare professional.

(4) No guaranteed results
Our kit is provided for personal use only and does not guarantee any results, including but not limited to conception, pregnancy, or any specific medical outcome. The effectiveness of the kit depends on various factors beyond our control, including but not limited to individual fertility.

(5) User responsibility & risk acknowledgment
We make no representations or warranties, express or implied, that the kit is suitable for all users or free from risks. Users are advised to seek professional medical advice before using the kit, particularly if they have any underlying health conditions or fertility concerns.

By using this website and purchasing or using any products offered, you acknowledge and agree that you are solely responsible for your health and well-being. You agree to obtain and follow appropriate medical advice as necessary.

By purchasing or using any products from this website, you acknowledge that you are solely responsible for their use, storage, and any outcomes resulting from their use or misuse.

(6) Location and age restrictions

This website and its products are intended for UK residents aged 18 and older. By using this website or purchasing any products, you confirm that you meet these requirements.

(7) Personal use, and prohibition on distribution. The website and any content on it are for your personal, non-commercial use only, and you agree not to use or distribute it in any way or to any country or jurisdiction where doing so would be contrary to any laws or regulations or subject us to any registration or compliance requirements.

(8) Limitation of liability

We do not provide medical advice, treatment, or diagnosis, including but not limited to mental health treatment, psychotherapy, or any other form of healthcare services. The information provided should not be relied upon as a replacement for medical consultation with a qualified healthcare provider.

To the fullest extent permitted by law, we disclaim liability for any direct, indirect, incidental, or consequential loss arising from the use of this website, its content, or our products. However, we do not exclude liability where it would be unlawful to do so, including for fraud, fraudulent misrepresentation, or personal injury caused by negligence.

(9) Consumer rights & legal jurisdiction

Nothing in this disclaimer seeks to exclude or limit any statutory rights you may have under UK consumer law, including but not limited to your rights under the Consumer Rights Act 2015 or applicable law.

This disclaimer, and any disputes or claims arising from it, shall be governed by and interpreted in accordance with the laws of England and Wales.